He accepted that there were fish spas that might not be up to standard and not licensed by the authorities in Thailand but the woman should not tar all establishments with the same brush.
Doing so was wrong and could mean economic hardship for responsible operators in the business.
Fourteen US states, including California and Texas, have banned fish spas for health reasons. Public health officials are telling people to stay away because some of the bacteria associated with the carp can also affect humans, meaning dangerous skin and soft-tissue infections could arise with the tiniest cut on a foot.
“To date there has been only limited information on the types of bacteria associated with these fish,” microbiologist Dr David Verner-Kefferys, who led a study on this issue, told journalists in 2012.
“Our study identified some of the species of bacteria associated with this fish species, including some that can cause infections in both fish and humans.”
A 2011 bacterial outbreak among 6,000 Garra rufa that were imported from Indonesia to Britain revealed the presence of the Streptococcus agalactia bacteria, which can lead to sepsis, meningitis or pneumonia, reports said.
“The strain we isolated typically only causes disease in fish,” added Dr Verner-Kefferys, of Britain’s Centre for the Environment, Fisheries and Aquaculture Science. “We then went on to look at other consignments of apparently healthy imported G. rufa and found some other species of bacteria that can cause disease in humans.”
These bacteria included Aeromonas and Mycobacteria, which can cause skin infections and gastrointestinal problems. A report from the United Kingdom said most of the bacteria were resistant to multiple drugs.
So far, there have been few reports of people falling sick after visiting a fish spa – but these reports do indicate a need for concern.